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My phone keeps on shutting down, i don’t know why. I just bought it last February.

My iphone 11 keeps on shutting down, I don’t think it’s normal since I bought it last February this year. What will I do?

iPhone 11, iOS 13

Posted on Aug 7, 2020 8:44 AM

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Question marked as Best reply

Posted on Aug 10, 2020 4:03 PM

Hi there bii08,


We see that you are having an issue with unexpected shutdowns on your iPhone 11. We are happy to assist you with resolving this issue.


Please follow the advice here to address this issue:

If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly


Kind regards.

3 replies

My phone keeps on shutting down, i don’t know why. I just bought it last February.

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