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iPad stopped connecting to public WiFi service

Why is my iPad not wanting to connect to my WiFi network that is public at work. It will not allow the pop up verification page. My iPhone will, but not the iPad. Just started happening 2wks ago maybe.

iPad Pro, iPadOS 13

Posted on Aug 7, 2020 10:12 AM

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Question marked as Apple recommended

Hello,


Try resetting iPad's network settings in Settings > General > Reset > Reset Network Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

Posted on Aug 7, 2020 12:17 PM

1 reply
Question marked as Apple recommended

Aug 7, 2020 12:17 PM in response to Stayseawolf

Hello,


Try resetting iPad's network settings in Settings > General > Reset > Reset Network Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

iPad stopped connecting to public WiFi service

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