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Issue with backing up iphone 7 plus. PLEASE HELP ME

I am trying to import photos from my iphone 7 plus to my PC and it is not recognizing the iphone or allowing me to view or download the photos. My father has the same iphone as I do and his will connect and download photos to the same PC. HELP. Please.

iPhone 7 Plus, iOS 12

Posted on Aug 7, 2020 5:11 PM

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Question marked as Top-ranking reply

Posted on Aug 8, 2020 2:44 AM

Connect iPhone to Computer


Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support

If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

For your Windows PC —> Troubleshooting issues with iTunes for Windows - Apple Community

Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...

See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...


If you are experiencing an issue not listed here, contact support


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Question marked as Top-ranking reply

Issue with backing up iphone 7 plus. PLEASE HELP ME

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