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my kid has disabled my iPhone, i know my passcode

my kid has disabled my iPhone, i know my passcode. how to access my phone without loosing data.

iPhone 11, iOS 13

Posted on Aug 7, 2020 11:14 PM

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Question marked as Best reply

Posted on Aug 7, 2020 11:31 PM

Right now your iPhone is disabled. Knowing your passcode, at this time, will not make a difference.


You can reset your passcode by following the instructions in this article by Apple ➔ How to reset your passcode on a disabled iPhone. You will need a computer for this task and all your data on your iPhone will be wiped clean in the process.


 If you have a backup created then you can ➔ Restore Your iPhone from that backup file. If you do not have a backup file created then you will lose all your data on the iPhone.


 If Photos, Messages and Contacts are synced to iCloud then you will be able to retrieve them after setting up iCloud on your iPhone after you reset the passcode and sign into iCloud.


Axel F.

1 reply
Question marked as Best reply

Aug 7, 2020 11:31 PM in response to indyar

Right now your iPhone is disabled. Knowing your passcode, at this time, will not make a difference.


You can reset your passcode by following the instructions in this article by Apple ➔ How to reset your passcode on a disabled iPhone. You will need a computer for this task and all your data on your iPhone will be wiped clean in the process.


 If you have a backup created then you can ➔ Restore Your iPhone from that backup file. If you do not have a backup file created then you will lose all your data on the iPhone.


 If Photos, Messages and Contacts are synced to iCloud then you will be able to retrieve them after setting up iCloud on your iPhone after you reset the passcode and sign into iCloud.


Axel F.

my kid has disabled my iPhone, i know my passcode

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