Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad unable to restore

iPad won't update or restore after hard reset

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi, Cell

Posted on Aug 8, 2020 2:34 AM

Reply
Question marked as Best reply

Posted on Aug 8, 2020 2:52 AM

Hard reset? This isn’t a description used by Apple - and has different meanings to different people. You may have completed a restart, a forced-restart - or perhaps have attempted one of the reset options from iPad Settings - or something else entirely.


This support page may be helpful in resolving a problem with restoring your iPad:

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support


If the linked support page doesn’t help with the problem, if you can be better define the issue, perhaps we can provide additional guidance.


I hope this information and guidance proves to be helpful in resolving the problem.

1 reply
Question marked as Best reply

Aug 8, 2020 2:52 AM in response to k0hog

Hard reset? This isn’t a description used by Apple - and has different meanings to different people. You may have completed a restart, a forced-restart - or perhaps have attempted one of the reset options from iPad Settings - or something else entirely.


This support page may be helpful in resolving a problem with restoring your iPad:

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support


If the linked support page doesn’t help with the problem, if you can be better define the issue, perhaps we can provide additional guidance.


I hope this information and guidance proves to be helpful in resolving the problem.

iPad unable to restore

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.