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iPad unable to restore

iPad won't update or restore after hard reset

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi, Cell

Posted on Aug 8, 2020 2:34 AM

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Question marked as Top-ranking reply

Posted on Aug 8, 2020 2:52 AM

Hard reset? This isn’t a description used by Apple - and has different meanings to different people. You may have completed a restart, a forced-restart - or perhaps have attempted one of the reset options from iPad Settings - or something else entirely.


This support page may be helpful in resolving a problem with restoring your iPad:

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support


If the linked support page doesn’t help with the problem, if you can be better define the issue, perhaps we can provide additional guidance.


I hope this information and guidance proves to be helpful in resolving the problem.

1 reply
Question marked as Top-ranking reply

Aug 8, 2020 2:52 AM in response to k0hog

Hard reset? This isn’t a description used by Apple - and has different meanings to different people. You may have completed a restart, a forced-restart - or perhaps have attempted one of the reset options from iPad Settings - or something else entirely.


This support page may be helpful in resolving a problem with restoring your iPad:

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support


If the linked support page doesn’t help with the problem, if you can be better define the issue, perhaps we can provide additional guidance.


I hope this information and guidance proves to be helpful in resolving the problem.

iPad unable to restore

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