Apple Earpods Not Working

I recently bought new earpods from Apple online and it doesn't seem to be working. Every time I plug it in there is no sound. Is it my phone or are the earpods possibly defective? I believe I have the Iphone XS.

Posted on Aug 8, 2020 8:22 AM

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Question marked as Top-ranking reply

Posted on Aug 8, 2020 11:40 AM

Hello,

Check the charging port for lint or other debris and see this:

If your headphones don‘t work with your iPhone, iPad, or iPod touch

Good luck.

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Apple Earpods Not Working

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