iTunes and App Store disabled

Hi there I am disabled in iTunes and App Store even after trying to update my payment information. I have changed my password and done everything I can think of to fix this problem.

iPhone 7, iOS 13

Posted on Aug 8, 2020 8:17 AM

Reply
3 replies

Aug 8, 2020 9:57 AM in response to Smitty4516

Sorry -- the community suggestion on the Apple support page is a general thing they put at the bottom of many or all of their support documents but in this case there isn't anything the community can do to resolve the problem; you need to contact support and that isn't always easy since the pandemic disrupted things. Keep trying the link, try the Contact Support at the top of this page, try the phone.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iTunes and App Store disabled

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