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4 points

Sim not valid

Have contacted service provider, sim verified to be ok, but still can't activate iPhone 6

Posted on Aug 8, 2020 10:31 AM

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iPhone 13 Sim card not supported Hey , I got this phone for Christmas from my brother , and when I try to change my sim card in it , it says ; SIM CARD NOT SUPPORTED . I went in store to the company I am with ( vidéotron ) They said that is cause the phone is blocked with the other company that brother got it from ( Bell ) . They both told us we need to contact you so you can have more details on the phone ? [Edited by Moderator]
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Community Specialist

Aug 11, 2020 7:25 AM in response to kgala86

Hi there kgala86,

We understand you're experiencing an issue with your iPhone 6 showing 'invalid SIM', and we'd like to share a resource that can help.

Check it out here: If you see 'invalid SIM' or 'no SIM' on your iPhone or iPad

We hope this helps!

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Sim not valid

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