Disabled Apple ID in App Store

Hi guys! So a while ago, my account got hacked and after I got rid of the problem, I tried updating my account and payment information. The only problem was that I got an error message saying that my account was disabled in the App Store and ITunes. Has anyone else had this problem?

iPhone 11 Pro Max, iOS 13

Posted on Aug 8, 2020 10:51 AM

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1 reply

Aug 8, 2020 10:56 AM in response to branden215

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



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Disabled Apple ID in App Store

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