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Can’t update my apps

my apps is not updating it keeps asking to sign in my apple id

Posted on Aug 8, 2020 1:11 PM

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8 replies

Aug 8, 2020 1:13 PM in response to plonging

This may be your problem, an updating Apple ID settings problem. Apple is aware of the problem.

 

Note that some have solved the problem by signing out of iCloud, restarting their devices, and signing back in

 

I suggest you use my search link (update apple id settings) in trying to solve your problem. You will see a number of links that are related to it (some deal with iPhone/iPads explicitly, and others are more general). Note that I have not seen a definitive solution for it. But, some related to the search link claim fixes.

  

If you want to contact Apple Support to deal with your problem, see:

 

Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 Be patient. Phone support sometimes is not available.

 

Apple ID Support https://support.apple.com/apple-id

 

Apple Support Twitter https://twitter.com/AppleSupport There may be an hour or so wait.

 

Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option for you.

Aug 8, 2020 1:32 PM in response to plonging

Apps won’t downloaded.       


App Store, iTunes Store, or other Apple services - If you can't connect




Some other things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      

Aug 8, 2020 1:55 PM in response to Eric Root

This what happened, I was using one of my app it was slow but my net was okay then I went to app store to check if needed to update and yes I need to update it then I noticed I wasn’t logged in on my acct so I tried to log in says pw is incorrect tried many times then I was locked out, I went to settings and tried to logout my apple id and I was also able to logged back in, went back to app store to verify my identify as it says my apply id was locked and I was able to retrieved it and asking to change my pw and I did then went to itunes and app store to login.


but when I tried to update that needed to update, it keeps asking me to login I tried many times but nothing happened.

Can’t update my apps

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