My Mac book pro keeps freezing

Whenever I am working on my laptop, the screen freezes up when moving a file, etc. and I have to hard boot eventually. How can I keep the from happening again and again.

MacBook Pro 17″, OS X 10.10

Posted on Aug 8, 2020 1:35 PM

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1 reply

karina184

Community Specialist

Aug 11, 2020 8:30 AM in response to gaye146

Hi there gaye146,

Thank you for using Apple Support Communities!

It sounds as though your Mac becomes unresponsive when moving files in Finder. You’re in the right place, we’d be glad to assist in seeking a solution.

First, we’d advise verifying all available software updates are installed:

How to update the software on your Mac

If all software is up to date, let’s try using safe mode to resolve the issue:

How to use safe mode on your Mac

We hope this helps,

Cheers!

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My Mac book pro keeps freezing

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