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my 11 pro iphone is stuck on the update

Apple has been useless on giving any support. My iPhone 11 Pro is stuck on the updating and I can't turn it on or off

iPhone 11 Pro, iOS 13

Posted on Aug 8, 2020 5:44 PM

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Level 10

103,671 points

Posted on Aug 8, 2020 7:16 PM

did you force reboot it? Force reboot device - Apple Support

Did you plug it into your computer using a USB cord?

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Level 10

103,671 points

Aug 8, 2020 7:16 PM in response to cristiane2020

did you force reboot it? Force reboot device - Apple Support

Did you plug it into your computer using a USB cord?

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my 11 pro iphone is stuck on the update

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