Cant make face time audio call but can make face time video call from my iphone

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Moniem1971 Author

Level 1

10 points

Cant make face time audio call but can make face time video call from my iphone

The option for making FaceTime audio call is not appear to me only the option for making video call is appear to me in my iphone 11 pro MAX

Posted on Aug 8, 2020 8:00 PM

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Answer 1

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Moniem1971 Author

Level 1

10 points

Aug 13, 2020 2:16 AM in response to chris_g1

I bought from China but I m staying and using it in Egypt

so any solution?

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Answer 2

chris_g1

Community Specialist

Aug 11, 2020 10:33 AM in response to Moniem1971

Hey there Moniem1971,

Thanks for reaching out to Apple Support Communities. We understand that you're not seeing FaceTime Audio option. We're here to help. Was this iPhone purchased in China? We ask because FaceTime Audio is not supported in China as outlined here:

Wireless carrier support and features for iPhone in Asia-Pacific

There would not be a way to change this.

Cheers.

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Cant make face time audio call but can make face time video call from my iphone

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