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WhatsApp backup stuck

Why can’t I backup my WhatsApp chat?

iPhone 11 Pro Max, iOS 13

Posted on Aug 8, 2020 11:57 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 9, 2020 1:31 AM

It could be several reasons:

  • Make sure that you have enough space for the backup ON BOTH iCloud and the device;
  • Make sure you are on Wi-Fi;
  • Make sure the phone is on a charger;
  • Make sure it's not on battery saver mode.


If all of the above conditions are correct -- stop the backup, force restart the phone, start the backup again.

5 replies
Question marked as Top-ranking reply

Aug 9, 2020 1:31 AM in response to StoneRuudless

It could be several reasons:

  • Make sure that you have enough space for the backup ON BOTH iCloud and the device;
  • Make sure you are on Wi-Fi;
  • Make sure the phone is on a charger;
  • Make sure it's not on battery saver mode.


If all of the above conditions are correct -- stop the backup, force restart the phone, start the backup again.

WhatsApp backup stuck

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