What to do when amber light won’t flash?

Hi there Stanmarx1,

It sounds like you're experiencing an issue with resetting your AirPods, and we'd like to see if we can help.

To get started, we'd like to ask some additional question to better understand what's going on:

• What happens when you try to reset your AirPods?
• What color is the indicator light in the case?
• Are you able to pair your AirPods with a device?

Learn more about resetting them here: Reset your AirPods

Thanks!

Stanmarx1,

Thanks for those additional details.

For further help with your AirPods not pairing or resetting, reach out here: Get Support

Take care!