i have an old ipad. its find my phone feature is registered with an apple id whose password i remember but the id is disabled for some reason. I get an option to reset the password but i am unable to do so as i dont remember the answers to the questions and a reset link get sent to the same apple id which i am unable to log into.
iPad 2 3G
Contact Apple ID Support for assistance. Have a copy of the original purchase receipt with the serial number on it available when you contact them. See the Apple Support articles below for contact information.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)
Get Support Work through the screens to get a chat option. You may have to pick a slightly different problem.
Apple Support schedule phone call
https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.
From the Apple Support article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
Contact Apple ID Support for assistance. Have a copy of the original purchase receipt with the serial number on it available when you contact them. See the Apple Support articles below for contact information.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)
Get Support Work through the screens to get a chat option. You may have to pick a slightly different problem.
Apple Support schedule phone call
https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.
From the Apple Support article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
i need to enable my apple id but i cannot set the new password as email is the same as apple id and i dont remember answer to questions
