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asma298 Author

Level 1

5 points

Iphone X water damage?

My phone won't turn on after getting wet, does that mean its done for good?

Posted on Aug 9, 2020 8:14 AM

Top-ranking reply

conzconnor

Level 1

102 points

Posted on Aug 9, 2020 8:18 AM

Hi, asma298.

I'm sorry to hear about your iPhone X. Firstly, you've definitely done the right thing seeking information about this.

Visit this support article for exact help from Apple Support - About splash, water, and dust resistance of iPhone 7 and later

You may find these instructions from the above article helpful:

Wipe your iPhone off with a soft, lint-free cloth—for example, a lens cloth.

Make sure that your iPhone is dry before opening the SIM tray.

To dry your iPhone, tap it gently against your hand with the Lightning connector facing down to remove excess liquid. Leave your iPhone in a dry area with some airflow. Placing your iPhone in front of a fan blowing cool air directly into the Lightning connector might help the drying process.

Don't dry your iPhone using an external heat source or insert a foreign object, such as a cotton swab or a paper towel, into the Lightning connector.

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Iphone X water damage?

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