Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

What do you do If phone and apple accounts are compermised

How can you tell if there is another cloned phone attached to your device or account and if there is how do you remove any

iPad, 13

Posted on Aug 9, 2020 8:16 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 9, 2020 12:00 PM

Check your device list to see if there is a device signed in that you don't recognize. You can remove the device using the steps in the article below. As a precaution, change your password.


Apple ID device list -Check to see where you‘re signed in.    


 Apple ID Password Change.      


 What to do after you change your Apple ID or password - Apple Support     I suggest doing this before you change your Apple ID or password.



2 replies
Question marked as Top-ranking reply

Aug 9, 2020 12:00 PM in response to Painter-1

Check your device list to see if there is a device signed in that you don't recognize. You can remove the device using the steps in the article below. As a precaution, change your password.


Apple ID device list -Check to see where you‘re signed in.    


 Apple ID Password Change.      


 What to do after you change your Apple ID or password - Apple Support     I suggest doing this before you change your Apple ID or password.



Aug 9, 2020 10:53 AM in response to Painter-1

See these security-related documents, especially the first two for now.

 

If you think your Apple ID has been compromised https://support.apple.com/en-us/HT204145. From the link, among other things, Change your Apple ID password and choose a strong password.

 

Security and your Apple ID https://support.apple.com/en-us/HT201303

 

iCloud security overview  https://support.apple.com/en-us/HT202303

 

Ways to keep your information safe on Mac https://support.apple.com/en-gb/guide/mac-help/mh11402/mac

 

Using app-specific passwords https://support.apple.com/en-us/HT204397

 

Use Two-factor authentication for Apple ID https://support.apple.com/en-us/HT204915

 

Get help with security issues https://support.apple.com/en-us/HT201221

  

For Apple Support help with your problem, use:

 

Get a call from Apple support to help solve your problem  https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple Support Twitter https://twitter.com/AppleSupport

 

Apple ID account security for country-specific and region-specific

help https://support.apple.com/en-us/HT204169

What do you do If phone and apple accounts are compermised

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.