Apple Event: May 7th at 7 am PT
Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
I have multiple apps on my iPhone 8 needing updates, but the App Store won't update any until I enter my Apple ID password; when I do, it says the password is incorrect.
I've double-checked the password (it was correct), then changed it, updated all devices and powered down/restarted the phone just to make sure, but the App Store is still saying the password is wrong.
iPhone 8, iOS 13
Hi jzsmay,
Thanks for your post! We understand the App Store is not accepting your Apple ID password, even though the password is correct. Were the apps possibly downloaded from an older Apple ID? Make sure the Apple ID that is being used to update the apps is your current Apple ID. If not and the issue is persisting, delete the affected apps, then download them again.
How to delete apps on your iPhone, iPad, and iPod touch
Let us know what you find out!
Take care!
Hi jzsmay,
Thanks for your post! We understand the App Store is not accepting your Apple ID password, even though the password is correct. Were the apps possibly downloaded from an older Apple ID? Make sure the Apple ID that is being used to update the apps is your current Apple ID. If not and the issue is persisting, delete the affected apps, then download them again.
How to delete apps on your iPhone, iPad, and iPod touch
Let us know what you find out!
Take care!
I’m having the same issue on my mum’s iPhone 8plus one of her apps needs updating I clicked it and it says put password and keeps saying it’s wrong I changed it so many times and still saying that
I ended up doing what chuck_3rd above suggested--deleting and reinstalling the app, and that seems to have fixed it, or at least gotten around it. Still annoying, but at least now it works again.
App Store does not recognize my Apple ID password
