You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Apple and iTunes account has been disabled

i added my new payment method and still get the message of Apple and my iTunes disabled. Also I cannot update the phone without that being fixed.


please email me a solution


[Email Edited by Moderator]

iPhone 11, 13

Posted on Aug 9, 2020 2:31 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 9, 2020 2:35 PM

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



1 reply
Question marked as Top-ranking reply

Aug 9, 2020 2:35 PM in response to Mwanamaker1827

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



My Apple and iTunes account has been disabled

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.