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marthur50 Author

Level 1

9 points

Screen unresponsive

My iphone XR shows the locked screen asking for my password, but the screen is unresponsive to my touch. What is wrong?

iPhone XR, iOS 13

Posted on Aug 9, 2020 6:00 PM

Top-ranking reply

Crocsislife

Level 1

74 points

Posted on Aug 9, 2020 9:11 PM

Hello marthur50. You should try force restarting your iPhone. Push the volume up and down then press and hold the sleep/wake button until you see the apple logo. This is the most standard solution.

Your welcome!

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Screen unresponsive

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