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Why is my “other” category in my iPhone storage so high? I’ve done everything to get my storage down but it’s Taking up 40 GB

My phones storage is full & I’ve done all the steps to free up storage. Added more iCloud storage, deleted photos & apps. But my “other” category on my storage is really high at 40GB & idk how to get it down or free up storage. Do you know how to free up the “other” storage?

iPhone 8 Plus, iOS 13

Posted on Aug 9, 2020 8:39 PM

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2 replies

Aug 9, 2020 9:28 PM in response to malori32

You can use the Contact Support link in the upper right of your screen so that Apple can troubleshoot 'Other' storage issues on your device.

Get Support


OR you can do the following:

Backup/Reset/Restore your device, review these links:

How to back up your iPhone, iPad, and iPod touch - Apple Support

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

Why is my “other” category in my iPhone storage so high? I’ve done everything to get my storage down but it’s Taking up 40 GB

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