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Blackboard collaborate crashing macbook but not iphone

I am using blackboard collaborate for online uni tutorials and every time i open it on my laptop it crashes within 5-10 minutes. I can play them on my phone no problem and I was able to use blackboard from March to June with no issues so this is a new problem with my laptop and only happens when watching the blackboard collaborate tab.

Posted on Aug 10, 2020 1:42 AM

Reply
1 reply

Aug 12, 2020 8:42 AM in response to lauramcdonald1997

Hi there lauramcdonald1997,


Thank you for using Apple Support Communities!


It sounds as though the Safari browser quits unexpectedly when viewing a web site on your Mac. You’re in the right place, we’d be glad to assist in seeking a solution.


Below is a resource that can help:


If Safari is slow, stops responding, quits unexpectedly, or has other issues


This resources provides great information and steps that can help resolve issues when Safari is unexpectedly quitting.

We hope this helps,

Cheers!

Blackboard collaborate crashing macbook but not iphone

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