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User profile for user: juwelSG
juwelSG Author
User level: Level 1
8 points

I can't see cellular option in my iphone 11

I want to add esim on my phone . But i cannot see any option that .

iPhone 11, iOS 13

Posted on Aug 10, 2020 10:58 AM

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User profile for user: NohaA09
NohaA09
User level: Community Specialist

Posted on Aug 13, 2020 6:45 AM

Hello juwelSG,


Thank you for contacting the Apple Support Community! We see you are having an issue with activating your eSIM on your iPhone 11, it is important to be able to do this step smoothly.


You can set up your eSIM plan manually using these steps:


  1. Go to Settings.
  2. Tap either Cellular or Mobile Data.
  3. Tap Add Cellular Plan.
  4. Tap Enter Details Manually, at the bottom of your iPhone screen.


Using Dual SIM with an eSIM.


Take Care!

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User profile for user: NohaA09
NohaA09
User level: Community Specialist

Aug 13, 2020 6:45 AM in response to juwelSG

Hello juwelSG,


Thank you for contacting the Apple Support Community! We see you are having an issue with activating your eSIM on your iPhone 11, it is important to be able to do this step smoothly.


You can set up your eSIM plan manually using these steps:


  1. Go to Settings.
  2. Tap either Cellular or Mobile Data.
  3. Tap Add Cellular Plan.
  4. Tap Enter Details Manually, at the bottom of your iPhone screen.


Using Dual SIM with an eSIM.


Take Care!

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I can't see cellular option in my iphone 11

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