i’m trying to downgrade my apple storage for icloud and it won’t let me it has a red arrow next to the 5GB

i’m trying to downgrade my icloud storage and it is not letting me there is a red arrow next to it

iPhone 8 Plus, iOS 14

Posted on Aug 10, 2020 7:12 PM

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1 reply

Aug 12, 2020 7:55 PM in response to angelinaparrish

Hi there, angelinaparrish!


We understand you're having some issues with downgrading your iCloud storage, and we want to help out the best we can.


First, we recommend checking out this article on downgrading your iCloud storage: Downgrade your iCloud Storage


Your iCloud storage downgrade should take effect after your current subscription has expired. Once it is in effect, you should see the storage amount reflect to the amount that you downgraded to (or to 5GB if you opted for the free storage plan).


Please be advised that when you downgrade or cancel your plan and your stored iCloud content exceeds your available storage, some of your data will not be uploaded into iCloud.


We hope that this helps clear things up. Please let us know if you have any further questions.


Have a great rest of your day!

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i’m trying to downgrade my apple storage for icloud and it won’t let me it has a red arrow next to the 5GB

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