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my ipad is disabled

my ipad is disabled connect to itunes

iPad Pro, iOS 12

Posted on Aug 10, 2020 10:50 PM

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Question marked as Top-ranking reply

Posted on Aug 11, 2020 3:33 AM

If you forgot the passcode for your iPhone, or your iPhone is disabled https://support.apple.com/en-us/HT204306

 

The instructions are essentially the same for an iPad and iPod touches. “If you enter the wrong passcode too many times, you’ll see a message that your device is disabled. If you can’t remember your passcode, you'll need to erase your iPhone, which deletes your data and settings, including the passcode.”


If you backed up your iPhone, you can restore your data and settings after restoring your iPhone. If you never backed up your iPhone before you forgot your passcode, you won't be able to save the data on your iPhone. Follow the steps below to remove your passcode.”

 

Next, remove your passcode (see the document for the steps). Then, restore your phone on your computer (see the document for the steps).


“If you can't update or restore your iPhone using recovery mode, or you can't use recovery mode because of broken or stuck buttons, contact Apple Support. Then follow the steps to set up service for your iPhone.”

2 replies
Question marked as Top-ranking reply

Aug 11, 2020 3:33 AM in response to madan84

If you forgot the passcode for your iPhone, or your iPhone is disabled https://support.apple.com/en-us/HT204306

 

The instructions are essentially the same for an iPad and iPod touches. “If you enter the wrong passcode too many times, you’ll see a message that your device is disabled. If you can’t remember your passcode, you'll need to erase your iPhone, which deletes your data and settings, including the passcode.”


If you backed up your iPhone, you can restore your data and settings after restoring your iPhone. If you never backed up your iPhone before you forgot your passcode, you won't be able to save the data on your iPhone. Follow the steps below to remove your passcode.”

 

Next, remove your passcode (see the document for the steps). Then, restore your phone on your computer (see the document for the steps).


“If you can't update or restore your iPhone using recovery mode, or you can't use recovery mode because of broken or stuck buttons, contact Apple Support. Then follow the steps to set up service for your iPhone.”

my ipad is disabled

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