You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

"other" memory section?

I run out of memory on my iphone. Storage shows 13Gb used by "Other" memory section. How to clean that up? Any suggestion? thanks ahead.

iPhone 7, iOS 13

Posted on Aug 11, 2020 9:20 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 11, 2020 10:09 AM

penha539 Said:

"'other' memory section?: I run out of memory on my iphone. Storage shows 13Gb used by "Other" memory section. How to clean that up? Any suggestion? thanks ahead."

-------


About "Other":

"Other" is all "junk" (as we'd commonly say) from installed apps (i.e. caches). So, to fix this, first backup* your iPhone and then restore** your iPhone from the backup. See where things go from there.


* Backing Up: How to back up your iPhone, iPad, and iPod touch - Apple Support

** Restoring: Restore your iPhone, iPad, or iPod touch from a backup - Apple Suopport

3 replies
Question marked as Top-ranking reply

Aug 11, 2020 10:09 AM in response to penha539

penha539 Said:

"'other' memory section?: I run out of memory on my iphone. Storage shows 13Gb used by "Other" memory section. How to clean that up? Any suggestion? thanks ahead."

-------


About "Other":

"Other" is all "junk" (as we'd commonly say) from installed apps (i.e. caches). So, to fix this, first backup* your iPhone and then restore** your iPhone from the backup. See where things go from there.


* Backing Up: How to back up your iPhone, iPad, and iPod touch - Apple Support

** Restoring: Restore your iPhone, iPad, or iPod touch from a backup - Apple Suopport

"other" memory section?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.