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User profile for user: Gastelum2020
Gastelum2020 Author
User level: Level 1
4 points

Help please

My account has been locked . I can’t add a credit card to my account . Would you please help me

iPhone 11, iOS 13

Posted on Aug 11, 2020 6:26 PM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,219 points

Posted on Aug 11, 2020 6:43 PM

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



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User profile for user: Eric Root
Eric Root
User level: Level 10
684,219 points

Aug 11, 2020 6:43 PM in response to Gastelum2020

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



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Help please

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