Gastelum2020 Author

Level 1

4 points

Help please

My account has been locked . I can’t add a credit card to my account . Would you please help me

iPhone 11, iOS 13

Posted on Aug 11, 2020 6:26 PM

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Top-ranking reply

Level 10

685,221 points

Posted on Aug 11, 2020 6:43 PM

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.

iTunes Support – world wide

Apple Support schedule phone call

If necessary, try Twitter

https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.

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1 reply

Top-ranking reply

Level 10

685,221 points

Aug 11, 2020 6:43 PM in response to Gastelum2020

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.

iTunes Support – world wide

Apple Support schedule phone call

If necessary, try Twitter

https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.

Reply

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