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Apply Pay not working on my apple watch

I recently purchased an Iphone 11 pro and paired it with my apple watch (series 5). I successfully added my credit card to my iphone but I couldn't do it on my watch. It only says "wallet" on my watch app on iphone and the only options are "mirror my iphone" and "custom" but custom only says "allow notification". I'm confused because my friend has series 4 apple watch but wallet and apple pay is working.


Would appreciate any input.

Apple Watch

Posted on Aug 12, 2020 5:39 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 13, 2020 2:23 PM

Hello mariconfromchicago,


Thanks for using Apple Support Communities!


We understand that you are wanting to be able to use your Apple Watch for Apple Pay, but are having some issues with getting the card to show up. We are happy to go over some information with you so you can get this up and running!


In order for your card to show up in Wallet on your Apple Watch, you would want to first add the card to the Watch app on your iPhone. From your iPhone, if you tap on the Watch app, then choose the My Watch tab and scroll down to Wallet & Apple Pay, you would add the card from that menu. Take a look at the following article for more detail:


Set up Apple Pay on Apple Watch


Cheers!

4 replies
Question marked as Top-ranking reply

Aug 13, 2020 2:23 PM in response to mariconfromchicago

Hello mariconfromchicago,


Thanks for using Apple Support Communities!


We understand that you are wanting to be able to use your Apple Watch for Apple Pay, but are having some issues with getting the card to show up. We are happy to go over some information with you so you can get this up and running!


In order for your card to show up in Wallet on your Apple Watch, you would want to first add the card to the Watch app on your iPhone. From your iPhone, if you tap on the Watch app, then choose the My Watch tab and scroll down to Wallet & Apple Pay, you would add the card from that menu. Take a look at the following article for more detail:


Set up Apple Pay on Apple Watch


Cheers!

Aug 14, 2020 11:10 AM in response to mariconfromchicago

Hey there mariconfromchicago,


Let's take a look to ensure that your iPhone and Apple Watch are both running the latest versions of iOS and watchOS. Below are some resources that go over how to update your iPhone and Apple Watch to the latest software versions:


Update your iPhone, iPad, or iPod touch


Update your Apple Watch


If you continue to experience the issue, please see the following resource for additional guidance under the sections titled "How to manually add a card to Wallet" and "If the (+) button is missing in Wallet"


If you can't add cards to Wallet to use with Apple Pay


Best Regards.

Aug 13, 2020 8:49 PM in response to chuck_3rd

I tried adding my card from my watch tab on my phone but the thing is, the only thing that shows on”my watch” tab are mirror my iphone, options and nothing about “add a card” like what I have on my phone itself.


Also, from the mywarch tab, I can only see “wallet” and not “wallet and apple pay” like what it shows on the phone. I tried unpairing and pairing it again, even reset and delete all setting on the watch and paired as new, but nothing worked.😌

Apply Pay not working on my apple watch

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