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Duplicate devices showing in iCloud

When I go to Settings > My Name and scroll to the bottom, it shows multiple devices all with the same serial number. How do I know which one is the real one? Should I remove the others?

MacBook Pro 15”, macOS 10.15

Posted on Aug 12, 2020 7:07 AM

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Question marked as Best reply

Posted on Aug 13, 2020 2:44 PM

Hi there rylandgoldman,


We understand you have a question about removing duplicate devices from your associated device list, and we'd like to share a resource that can help.


Check it out here: View and remove your associated devices for purchases


Specifically, use the steps listed under the "View or remove your associated devices on a Mac or PC" section on your MacBook Pro to remove any duplicates.


We hope this helps.

1 reply
Question marked as Best reply

Aug 13, 2020 2:44 PM in response to rylandgoldman

Hi there rylandgoldman,


We understand you have a question about removing duplicate devices from your associated device list, and we'd like to share a resource that can help.


Check it out here: View and remove your associated devices for purchases


Specifically, use the steps listed under the "View or remove your associated devices on a Mac or PC" section on your MacBook Pro to remove any duplicates.


We hope this helps.

Duplicate devices showing in iCloud

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