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Making Payments

Good day, I’ve been trying to add a payment method with my credit card, and although everything on my card has been put there correctly..it still keeps showing me that it’s been declined, either I add a new payment method or update my details..what do I do?

iPhone 7

Posted on Aug 12, 2020 8:46 AM

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Question marked as Top-ranking reply

Posted on Aug 12, 2020 11:01 AM

See the Apple Support article(s) below.


Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store.    


Possible fixes.   Fix ‘Your Payment Method Was Declined’ Error In App Store


                              Payment method declined in iTunes or the App Store ...


If necessary, contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



1 reply
Question marked as Top-ranking reply

Aug 12, 2020 11:01 AM in response to abubakar164

See the Apple Support article(s) below.


Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store.    


Possible fixes.   Fix ‘Your Payment Method Was Declined’ Error In App Store


                              Payment method declined in iTunes or the App Store ...


If necessary, contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



Making Payments

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