UTC Zbot Trojan False Positive

Just an FYI I recently checked my Cox Communications email after setting up a new 19" Macbook Pro and received the following message from my ISP about a possible virus detection. I seen on here that someone else has received a similar message from abuse@cox.net so I'm just confirming that Macs are somehow triggering the ISP's virus detection software. I only have one Windows PC in my whole household and it's locked down from installing software so I doubt that computer is the issue. I do have a iMac that is heavily used by children and they're frequently playing Minecraft Java Edition with Forge mods. This has been a source for concern because of the many questionable tactics employed on the forge website involving browser plugins containing malware. I frequently use Onyx, CleanMyMac X and there is a mac version of CCleaner now. Anyway I've not had any viruses installed on my macs thus far but I remain vigilant that it will happen someday.

Dear Cox High Speed Internet Subscriber,We received an alert that one of your home devices has been infected with a virus.

One or more devices (desktop computer, laptop, tablet, smartphone) using your modem may be infected with malware, which can steal your credentials, launch attacks on websites, or conduct other malicious activities.

It's important you take care of this as soon as possible.

We know it's hard to tackle viruses on your own, so we made sure that, as a customer, you have free access to Cox Security Suite Plus powered by McAfee, which helps you protect up to five devices by following these quick and easy steps:

• • Make sure there's no anti-virus software already installed on your devices, and if there is, uninstall it with the help of your software manual
  • Download and install Cox Security Suite Plus from https://www.cox.com/securitysuite , or one of these trusted Anti-Virus software choices:
    • Microsoft Safety Scanner: https://www.microsoft.com/security/scanner
    • Malwarebytes: https://www.malwarebytes.com/
  • Update your computer software, browsers, and operating system to protect them from malware and ensure your security patches are updated
  • Run your software on each device until you've removed all detected malware

If you need some extra help, Cox offers premium technical support at reasonable rates. Visit https://www.cox.com/completecare to reach Cox Complete Care, or call 877-COX-ASST (269-2778).

As always, if you have any questions, don't hesitate to give Cox Network Security a call at 800-753-6085.

Your partner in cyber security,

Cox Customer Safety

To confirm this message is valid, visit www.cox.com , log in to your MyAccount drop down, select the drop down again, and click Email Notification History on the left side of the page.

Periodically Cox sends emails about changes in our service that affect you. Please note that if you unsubscribe from promotional emails, we will continue to send you important or time sensitive email messages about your service such as this. Cox will never send you an email asking for your personal information, such as passwords.

The Cox Acceptable Use Policy (AUP):

https://www.cox.com/aboutus/policies.html#acceptable-use-policy

REPORTED EVIDENCE: 

2019-09-15 22:47:54 UTC ZBOT 

[Personal Information Edited by Moderator]