I bought more space but it’s still not letting me update
I bought more storage but it’s still not allowing me to update my phone
iPhone XR, iOS 13
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I bought more storage but it’s still not allowing me to update my phone
iPhone XR, iOS 13
iCloud storage does not add space onto your device, it is Apple's cloud storage system you can use to store things such as backups and photos.
If you're getting any error messages when trying to update your phone please let me know so I can help you.
If you go into iPhone Storage is anything unusual? You might want to delete apps which take up a lot of storage which you don't use or enable Optimise Photos which allows you to save high resolution originals of photos on the iCloud storage you have bought so it's always there, while keeping them in lower quality on your phone
iCloud storage does not add space onto your device, it is Apple's cloud storage system you can use to store things such as backups and photos.
If you're getting any error messages when trying to update your phone please let me know so I can help you.
If you go into iPhone Storage is anything unusual? You might want to delete apps which take up a lot of storage which you don't use or enable Optimise Photos which allows you to save high resolution originals of photos on the iCloud storage you have bought so it's always there, while keeping them in lower quality on your phone
Sounds like your device is out of storage, in which case, see the following --
I bought more space but it’s still not letting me update