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Level 1

9 points

подписка

У меня нет активных подписок itunes and app store в разделе «подписки», но каждый день мне приходит смс, что платёж в размере 399 рублей не прошёл. Отмените мне эту подписку.

iPhone 7, iOS 13

Posted on Aug 13, 2020 5:41 AM

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Community Specialist

Posted on Aug 14, 2020 12:10 PM

Hi dbrvv,

Thank you for using the Apple Support Communities. You've posted a question in the English Community. If you are able to repost your question in English, you may reach a larger audience and have a better chance of receiving a reply.

Thanks!

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Community Specialist

Aug 14, 2020 12:10 PM in response to dbrvv

Hi dbrvv,

Thank you for using the Apple Support Communities. You've posted a question in the English Community. If you are able to repost your question in English, you may reach a larger audience and have a better chance of receiving a reply.

Thanks!

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Level 1

9 points

Aug 14, 2020 12:12 PM in response to karina184

I do not have active subscriptions in itunes and app store in the "subscriptions" section, but every day I receive an SMS that the payment in the amount of 399 rubles has not gone through. Cancel this subscription for me.

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Level 1

9 points

Aug 14, 2020 2:06 PM in response to bailier

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Community Specialist

Aug 14, 2020 2:03 PM in response to dbrvv

dbrvv,

We understand that you have questions about a charge to your account. We encourage you to contact our billing specialists so we can help by following this link: Get Support

Take care.

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подписка

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