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My iPad Air won’t update to iOS 13

What do I do if my iPad Air 2 won’t update to iOS 13?

iPad Air 2, iOS 11

Posted on Aug 13, 2020 11:27 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 13, 2020 3:03 PM

Okay,

That confirms you have an iPad Air 2.

If your iPad is still running iOS 11, your iPad is too far behind in iOS upgrades/updates.

You need to connect that iPad to a full Mac or Windows PC computer, running the latest iTunes version for Mac or PC and use the iTunes Software Update feature/option to have the iTunes application upgrade your iPad to iPadOS 13.6.1.



Best of Luck to You!

3 replies
Question marked as Top-ranking reply

Aug 13, 2020 3:03 PM in response to AlyssaWilliams

Okay,

That confirms you have an iPad Air 2.

If your iPad is still running iOS 11, your iPad is too far behind in iOS upgrades/updates.

You need to connect that iPad to a full Mac or Windows PC computer, running the latest iTunes version for Mac or PC and use the iTunes Software Update feature/option to have the iTunes application upgrade your iPad to iPadOS 13.6.1.



Best of Luck to You!

My iPad Air won’t update to iOS 13

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