Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My apps are not working so I am trying to know why

my questions is this why my apps or not working

iPhone 7, iOS 13

Posted on Aug 13, 2020 2:55 PM

Reply
5 replies

Aug 13, 2020 2:56 PM in response to solange290

See If you see a message 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Insteadcontact Apple Support for help.”

 

Try using the Apple recommended support link above first. But, this site is down/not fully functional very often. Use the support options I give below if necessary.

 

You can use Apple Support Twitter https://twitter.com/AppleSupport  There may be a wait of an hour or so.

 

And, if necessary, go here to contact iTunes worldwide support via text or chat https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading, Tell us how we can help.


My apps are not working so I am trying to know why

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.