Hello,
Regardless of the video call platform I use, when I am talking and a sound occurs on someone else's side, my mic cuts out. I have tried using external mics and the same thing happens.
MacBook
I bought a Logitech camera with a built in microphone. Using that camera and microphone appears to have solved my problem. This makes me believe that it is an issue with driver software for apple microphones - the iMac internal mic, and my AirPods. Yesterday I was on Zoom, using the Logitech camera and microphone, but listening through my AirPods. At one point, using the Zoom audio settings, I switched to the AirPods microphone, and the delay/muting problem seemed to occur. So I switched back to using the Logitech mic. By the way, this whole problem started when I updated my OS to Catalina months ago. It had never happened before that under OS Mojave.
*I say "appears" throughout this post because I have yet to do a test, which I could do by getting a couple of friends together on Zoom and trying to talk over each other to see if my mic gets suppressed as it has in the past. That is what we are talking about, right?
What kind of external mic?
You could try what I did. Yes, it cost me $150 for the Logitech camera, but has a way better HD image than the iMac built in (supposedly HD) camera. If it does not, just make sure you can return the camera.
I have a similar problem I posted about here: https://discussions.apple.com/thread/251715586
Did you reset the NVRAM and did it work?
Thank you.
That didn't work :/ any other ideas?
No that didn't work... did you find a solution?
Maybe the meeting host is muting the participants when the host wants to talk.
It happens across every video platform and when I am the host and have not made that setting.
yes, that is what we are talking about.
I tried an external microphone as well and that did not fix it. Glad it worked for you!
macbook pro mic cuts out when others talk
