Apple Pencil 2 issue
My Apple Pencil 2 is pairing with my iPad Pro 11 and also charging but still it’s not working. What’s the problem with the pencil?
iPad Pro, iPadOS 13
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My Apple Pencil 2 is pairing with my iPad Pro 11 and also charging but still it’s not working. What’s the problem with the pencil?
iPad Pro, iPadOS 13
I have the same issue with my Apple Pencil 2 and iPad Pro. I don’t think it’s anything to do with the battery (especially as you say it shows 100%) but the general consensus on here is that it is the battery. If the battery is so small and runs out of charge so quickly, how can it sit on the shelf in a shop or warehouse for so long before it’s bought or connected to charge?! Surely every pencil not bought within 10 seconds of manufacture in that case would be faulty from the off.
anyhow, I digress. I’ve been in contact with Apple support escalations and there’s an issue which affects some iPads and Pencils whereby the pencil stops working.
I had the same symptoms as you. The pencil would show in Bluetooth and I could see the battery percentage as full when I connected it to the side of the iPad but I could not draw with it. Before anyone says it’s the battery, this pencil was 2 days old.
one of the steps in trouble shooting says to forget the pencil in Bluetooth settings. If you do this, in my experience (3 pencils) you will NEVER be able to connect your pencil again. It’s now a bit of plastic. I still have no solution and I’m waiting for them to get back to me.
apparently there is a fix waiting but I wouldn’t hold your breath as I don’t think that many people have the issue
I have the same issue with my Apple Pencil 2 and iPad Pro. I don’t think it’s anything to do with the battery (especially as you say it shows 100%) but the general consensus on here is that it is the battery. If the battery is so small and runs out of charge so quickly, how can it sit on the shelf in a shop or warehouse for so long before it’s bought or connected to charge?! Surely every pencil not bought within 10 seconds of manufacture in that case would be faulty from the off.
anyhow, I digress. I’ve been in contact with Apple support escalations and there’s an issue which affects some iPads and Pencils whereby the pencil stops working.
I had the same symptoms as you. The pencil would show in Bluetooth and I could see the battery percentage as full when I connected it to the side of the iPad but I could not draw with it. Before anyone says it’s the battery, this pencil was 2 days old.
one of the steps in trouble shooting says to forget the pencil in Bluetooth settings. If you do this, in my experience (3 pencils) you will NEVER be able to connect your pencil again. It’s now a bit of plastic. I still have no solution and I’m waiting for them to get back to me.
apparently there is a fix waiting but I wouldn’t hold your breath as I don’t think that many people have the issue
Many people/users have received new Apple Pencils from either Apple or other sources that have been received dead or became dead within a few months after purchase.
I suspect these new “old stock’ Apple Pencils did sit on a shelf while their batteries became depleted or near depleted shortening their lifespan.
Thanks for your response. You’re right, the pencil is simply not working due to some unknown reasons, though battery is fully charged and bluetooth is correctly paired. I also let the iPad forget the pencil and again paired successfully with the iPad but still of no use.
Has the pencil sat around for a while not being charged?
Sounds like a battery issue
This troubleshooting guide may be helpful:
https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/
Thanks for your response.
Yes, it was left uncharged and unused for couple of months. But now it’s shows 100% charged, correctly paired but doesn’t work. Anything do with its tip?
Thanks.
The Apple Pencil has a very small battery and needs to be constantly charged and never fully discharged.
It's a faulty battery, which can't be repaired
Thanks
Is your iPad Pro updated to the latest iPadOS 13.6.1?
No. It’s 13.6 version.
Try updating your iPad Pro.
Best of Luck to You!
Apple Pencil 2 issue