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Activation information

Kindly, my iPhone (6 ) can not be activated, after many times of trails a message received to inform me that "the activation information could not be obtained from the device".

thanks for any help

Posted on Aug 14, 2020 2:01 AM

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Posted on Aug 14, 2020 3:34 AM

Please look at this --> If you can't activate your iPhone - Apple Support


If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their apple ID.

1 reply
Question marked as Best reply

Aug 14, 2020 3:34 AM in response to melad177

Please look at this --> If you can't activate your iPhone - Apple Support


If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their apple ID.

Activation information

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