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Cannot change audio to 2 channels

I have BT headphones and I am trying to change it to 2ch but it will force 1ch.

Please help

MacBook Pro

Posted on Aug 14, 2020 7:59 AM

Reply
Question marked as Best reply

Posted on Aug 15, 2020 1:42 PM

Hi ryanidk,


We understand you are attempting to use 2 channels with your Bluetooth headphones.


Channel availability depends on the output being used.


Can we ask, does the issue persist when using a different pair of headphones?


If so, we would recommend performing an NVRAM Reset. You can learn how to do so here: Reset NVRAM or PRAM on your Mac.


It may also be worth your time to contact the headphone manufacturer for support.


Hope this helps!


Thank you for using Apple Support Communities.


Cheers!

2 replies
Question marked as Best reply

Aug 15, 2020 1:42 PM in response to ryanidk

Hi ryanidk,


We understand you are attempting to use 2 channels with your Bluetooth headphones.


Channel availability depends on the output being used.


Can we ask, does the issue persist when using a different pair of headphones?


If so, we would recommend performing an NVRAM Reset. You can learn how to do so here: Reset NVRAM or PRAM on your Mac.


It may also be worth your time to contact the headphone manufacturer for support.


Hope this helps!


Thank you for using Apple Support Communities.


Cheers!

Cannot change audio to 2 channels

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