App Store
When I try to download a app it won’t let me get the app
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What happens when you try? Error message(s)? Is your account disabled?
App Store, iTunes Store, or other Apple services - If you can't connect
Some other things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Do a backup and try a factory reset. Then restore from your backup.
Backup - Restore your device from an iCloud or iTunes backup.
If your account is disabled.
Contact iTunes Support for assistance. See the Apple Support articles below for contact information.
Apple Support schedule phone call
If necessary, try Twitter
https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.