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utrph77004 Author

Level 1

23 points

Why can’t I use ApplePay on web when VPN is active?

Face ID won’t authenticate the payment until I turn off the VPN, and then the transaction completes without issue.

iPad Pro 12.9-inch Wi-Fi, Cellular

Posted on Aug 14, 2020 8:31 PM

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Express Travel Card option not working Hi I am trying to use the Express Travel mode on my phone for payment in Singapore public transport system. However, it keeps asking me for authenticating via face-id even though I have the option of Express Travel Card activated. Where am I going wrong? Any pointers would be highly appreciated. Thanks.
4661 2

1 reply

Level 10

103,871 points

Aug 14, 2020 8:46 PM in response to utrph77004

its possibly a security issue. go here for more info - Apple Pay Customers

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Why can’t I use ApplePay on web when VPN is active?

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