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utrph77004 Author

Level 1

23 points

Why can’t I use ApplePay on web when VPN is active?

Face ID won’t authenticate the payment until I turn off the VPN, and then the transaction completes without issue.

iPad Pro 12.9-inch Wi-Fi, Cellular

Posted on Aug 14, 2020 8:31 PM

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Face ID not working for Apple Pay Face ID not working for Apple Pay, but all other apps it works fine. When opening my wallet I get the message "Face ID or Passcode Required to Pay!" Can anyone help? It's worked in the past but the last month or so this is the problem.
11044 4

1 reply

Level 10

103,523 points

Aug 14, 2020 8:46 PM in response to utrph77004

its possibly a security issue. go here for more info - Apple Pay Customers

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Why can’t I use ApplePay on web when VPN is active?

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