Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My battery is working fine before this and all in sudden my iphone was not able to verify my battery and my phone keep switching on and off

Iphone unable to verify my battery

Posted on Aug 15, 2020 6:49 AM

Reply
Question marked as Apple recommended

Important Battery Message

If you see this message, the battery in your iPhone cannot be verified, and reported battery health information isn't available. This might be due to the installation of a battery that is not a new, genuine battery. This message applies to iPhone XS, iPhone XS Max, iPhone XR, and later.


About genuine iPhone batteries - Apple Support

Posted on Aug 15, 2020 6:51 AM

1 reply
Question marked as Apple recommended

Aug 15, 2020 6:51 AM in response to melc_97

Important Battery Message

If you see this message, the battery in your iPhone cannot be verified, and reported battery health information isn't available. This might be due to the installation of a battery that is not a new, genuine battery. This message applies to iPhone XS, iPhone XS Max, iPhone XR, and later.


About genuine iPhone batteries - Apple Support

My battery is working fine before this and all in sudden my iphone was not able to verify my battery and my phone keep switching on and off

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.