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Contact details

im Using iPhone XS . I’m not able see WhatsApp messaging icon In the contact details of any contact save in my phone.


i can able to see WhatsApp video call icon but not the message icon.

In my previous iPhone, I could easily find the WhatsApp contact number if multiple phone numbers saved for a single person is my phone book.


screenshot of contact details where only what’s app video icon is visible attached with this post.

plz provide the solution to fix the issue.

Posted on Aug 15, 2020 7:13 AM

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Question marked as Apple recommended

Watch the GIF below which explains everything.


Which ever mode of communication you use frequently is what takes priority and displayed. Tap and hold the Call, Video etc as shown in the GIF below


On each of the option, you will find small "v" at the right hand side of options. Tap to get the Phone number associated with the option (Skype, WhatsApp, Hangouts, FaceTime etc)



Posted on Aug 15, 2020 7:25 AM

2 replies
Question marked as Apple recommended

Aug 15, 2020 7:25 AM in response to rajesh_jayesh

Watch the GIF below which explains everything.


Which ever mode of communication you use frequently is what takes priority and displayed. Tap and hold the Call, Video etc as shown in the GIF below


On each of the option, you will find small "v" at the right hand side of options. Tap to get the Phone number associated with the option (Skype, WhatsApp, Hangouts, FaceTime etc)



Contact details

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