iPhone storage full

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Level 1

5 points

iPhone storage full

I've deleted photos, videos, music, messages, apps and I still have the "iPhone storage full" alert on my phone. Whenever I try to use any of the apps I haven't deleted, the app crashes and shuts off.

Posted on Aug 15, 2020 8:00 AM

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Answer 1

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Chris0107

Level 9

51,851 points

Aug 15, 2020 8:07 AM in response to Irie_75

Check your iPhone storage, see what's taking up all your space

How to check the storage on your iPhone, iPad, and iPod touch - Apple Support

If you are having the 'other' storage issue, see the link below

Clear Other storage on your iPhone or iPad - Apple Support

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Answer 2

ProustGiulio

Level 10

208,025 points

Aug 15, 2020 8:09 AM in response to Irie_75

Try to upgrade your device to iOS 13.6.1 (if compatible).

Then, some benefits to reduce that space can be also obtained creating a full backup of your device, then restoring it to factory settings and, in the end, setting it up as new, as per these instructions: Restore your iPhone, iPad, or iPod to factory settings – Apple Support

When done, restore data from your previously made backup, then restart your device and check your device storage again.

For any further help, contact Apple Support directly, using this link: Get Support

Regards

Giulio

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iPhone storage full

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