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Iphone 6 plus freezing badly after updating to ios 12.4.8

R/sir madam: after updating to ios 12.4.8 my iphone 6plus is hanging and touch screen is freezing badly i am unable to use my phone from two days it is extremly worse. Please help me to get rid of this. I have already done reset 3,4 times but did not work.



[Email Edited by Moderator]


iPhone 6 Plus, iOS 12

Posted on Aug 15, 2020 9:49 AM

Reply
1 reply

Aug 16, 2020 4:14 PM in response to wajid225

Hey wajid225,


We understand its been 2 days since updating to iOS 12.4.8 on your iPhone 6 Plus and it's freezing up frequently.


By reset, what exact steps did you take? Did you restart your iPhone, reset it's settings, or restore it as a new iPhone?


Also, so that we can rule out any issues with your iPhone's battery as the source of the performance issues you're facing, can you let us know what the max capacity is currently at for your iPhone's battery? You'll find this by going to Settings > Battery > Battery Health.


If you're close to 80% then your iPhone battery is near consumption, and if it's already lower than this, you'll need to replace your battery to restore maximum performance.


For more info on how your battery can affect performance, check out: iPhone Battery and Performance


Take care!

Iphone 6 plus freezing badly after updating to ios 12.4.8

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