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Mail is Crashing each time I use it. Anyone else having this ongoing problem?

Hi, for about 6 weeks now my mail is crashing soon after I start to use it. I regularly send the report of to Apple, but so far no change.

Does anyone else have a problem at the moment?



All ideas welcome. I've run EtreCheckPro-2 but no obvious help.

Posted on Aug 15, 2020 10:42 AM

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Posted on Aug 15, 2020 12:37 PM

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


If still no good Disconnect from the Internet, then start Mail, look for the last rec'd eMail.


Does Mail crash if no internet?


Quit Mail & login to your WebMail in a Browser, if possible delete any later eMails there after the last rec'd one on the Mac.

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Aug 15, 2020 12:37 PM in response to doverrog

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


If still no good Disconnect from the Internet, then start Mail, look for the last rec'd eMail.


Does Mail crash if no internet?


Quit Mail & login to your WebMail in a Browser, if possible delete any later eMails there after the last rec'd one on the Mac.

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Aug 16, 2020 4:10 AM in response to BDAqua

Thanks very much BDAqua. I've carried out the safe boot and am now running after a regular boot. So far so good. It also looks ok with the Internet disconnected.

I must admit that I haven't deleted the caches for a few months now.

Thanks again,

As always, this community really helps.

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Mail is Crashing each time I use it. Anyone else having this ongoing problem?

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