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Recovery Key Lost. How to update? Only one device.

I need to reset my daughter's ipad and no longer have the phone that is tied to the account for the two factor authentication. It's the only device she has so there is no other device to use to authenticate from. How can I update the recovery key?

Posted on Aug 15, 2020 2:11 PM

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Question marked as Apple recommended

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   

Posted on Aug 15, 2020 2:30 PM

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Recovery Key Lost. How to update? Only one device.

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