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Apple ID

I am trying to get into my Apple ID but it keeps asking for a verification code but it’s sending it to my old number can you help me please

Posted on Aug 15, 2020 3:53 PM

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Posted on Aug 15, 2020 5:26 PM

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   


If you can get logged in, you need to change/add the number on your Apple ID. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage          

1 reply
Question marked as Best reply

Aug 15, 2020 5:26 PM in response to Zoehowarth275

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   


If you can get logged in, you need to change/add the number on your Apple ID. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage          

Apple ID

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