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apple tv movie downloaded onto macbook but wont play

Downloaded 2 documentaries onto my MacBook Pro watched one, the other says its in my library but when I select it to play, it does not start. shows pg13 and black with play arrow, but won't play

MacBook Pro 15″, OS X 10.11

Posted on Aug 15, 2020 7:11 PM

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Posted on Aug 17, 2020 8:22 AM

Greetings debayou,


We understand that you are having some difficulty playing a documentary on your Mac, and we'd like to help. To begin, let's follow all of the steps listed here:


If you can't stream or watch films or TV shows from the Apple TV app, iTunes Store or third-party apps


Cheers.

3 replies

apple tv movie downloaded onto macbook but wont play

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